Privacy policy

The website www.wizarkcap.com owned by Meba Tidein S.L. (hereinafter "Wizark Cap or the website"), with registered office in San Lorenzo N55, 2D, 20560 of Gipuzkoa, C.I.F. B-95098970, duly registered in the Mercantile Registry of Gipuzkoa.
Wizark Cap makes available to users this document in order to comply with the obligations of European Law.

It is important for us at Wizark Cap that you feel safe when shopping with us. We respect your rights and do our best to protect your personal information. In the following text, you can read about how your information is used and to which purpose - everything so that you can monitor your rights. :)

By completing a purchase you accept the terms of our Data Protection Policy. It is therefore important that you read and understand what it involves and what your rights are. If you have any questions at all about our Data Protection Policy (or about anything else) then you can always reach us at contact@wizarkcap.com

The data requested in the forms of the Web are generally mandatory (unless otherwise specified in the required field) to meet the purposes for which they are being collected.

Therefore, if they are not provided or are not provided correctly, they cannot be attended to, without prejudice to the fact that you may freely view the content of the Website.

The personal data provided through the Web Site will be processed by Wizark Cap in accordance with the following purposes:

Data provided to formalize a purchase

Manage, process, send and follow up the purchases made.

Contact the User to finalize the order if he has saved his shopping cart or has saved products in his shopping cart without finalizing the payment process.

To send personalised commercial communications to the User about Wizark Cap products and services, by electronic and/or conventional means, unless the User objects by ticking the box provided for this purpose on the Website.

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose.

To carry out analyses on the use of the Website and check the User's preferences and behaviour in order to improve communication with Website Users.

Data provided by subscribing to newsletter

Manage the subscription and/or unsubscription of newsletter

Send commercial communications to the User by electronic and/or conventional means, about products and services..

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose

To carry out analyses on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

Data provided by signing up for our push notification service

Manage the subscription and/or unsubscription of the push notification service.

Send commercial communications to the User by electronic and/or conventional means, about products and services.

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose

To carry out analyses on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

Data provided through out-of-stock product forms

Informing Users of the availability of products they were interested in and that were out of stock.

Send commercial communications to the User by electronic and/or conventional means, about products and services.

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose.

To carry out analyses on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

Data provided through contact forms

To manage, process and respond to the User's requests, applications, incidents or queries.

Send commercial communications to the User by electronic and/or conventional means, about products and services.

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose.

To carry out analyses on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

Data provided to obtain discounts

Managing and carrying out the promotion, as well as managing its development.

Send commercial communications to the User by electronic and/or conventional means, about products and services.

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose.

To carry out analyses on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

Data provided for winning an award

Manage and carry out the rewarding of prizes.

Send commercial communications to the User by electronic and/or conventional means, about products and services.

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose.

To carry out analyses on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

Wholesale

Manage, process, send and follow up the purchases made.

Send commercial communications to the User by electronic and/or conventional means, about products and services..

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose

To carry out analyses on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

Custom cap teams

Manage, process, send and follow up the purchases made.

Send commercial communications to the User by electronic and/or conventional means, about products and services..

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose

To carry out analyses on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

Ambassador

Manage, process, send and follow up the promotion of the ambassador program.

Send commercial communications to the User by electronic and/or conventional means, about products and services..

Prepare a commercial profile, using third party sources to offer the User products and services in accordance with their interests, if the User authorises it by ticking the box provided for this purpose

To carry out analyses on the use of the Website and to check the preferences and behaviour of the User in order to improve communication with Users of the Website.

To formalize a purchase

Identification data: name, surname

Contact details: e-mail address, telephone number and postal address.

Economic and financial data: bank card. We do not store your card details

Navigation data.

Data provided for sending the Newsletter

Contact details: e-mail address

Navigation data.

Data provided for our push notification service

Navigation data.

Data provided through out-of-stock product forms

Identification data: name, surname

Contact details: e-mail address, telephone number and postal address.

Navigation data.

Data provided through contact forms

Identification data: name, surname

Contact details: e-mail address

Navigation data.

Data provided to obtain discounts

Identification data: name, surname

Contact details: e-mail address, telephone number and postal address.

Economic and financial data: bank card. We do not store your card details

Navigation data.

Data provided for winning a contest

Identification data: name, surname

Contact details: e-mail address, telephone number and postal address.

Economic and financial data: bank card. We do not store your card details

Navigation data.

Wholesale

Identification data: name, surname

Contact details: e-mail address, telephone number and postal address.

Economic and financial data: bank card. We do not store your card details

Navigation data.

Custom cap teams

Identification data: name, surname

Contact details: e-mail address, telephone number and postal address.

Economic and financial data: bank card. We do not store your card details

Navigation data.

Ambassador

Identification data: name, surname

Contact details: e-mail address, telephone number and postal address.

Economic and financial data: bank card. We do not store your card details

Social media page.

Navigation data.

To formalize a purchase

Execution of the contract, to manage, process, send, follow up on the purchases made and contact the User to finalize the order if he has saved his shopping cart or has saved products in his shopping cart without finalizing the payment process.

Legitimate interest, to carry out quality and satisfaction surveys and, to send personalized commercial communications, by electronic and/or conventional means.

Consent, for the sending of commercial communications by electronic and conventional means.

Consent, to elaborate a commercial profile, using third party sources to offer the User products and services according to his/her interests.

Data provided for sending the Newsletter

Consent, to manage the subscription and / or cancellation of the Newsletter, made through the channel provided on the Website.

Consent, for the sending of commercial communications by electronic and conventional means, about products and service.

Consent, to draw up a commercial profile, using sources from third parties to offer the User products and services in accordance with their interest.

Data provided for our push notification service

Consent, to manage the subscription and / or cancellation of the Newsletter, made through the channel provided on the Website.

Consent, for the sending of commercial communications by electronic and conventional means, about products and service.

Consent, to draw up a commercial profile, using sources from third parties to offer the User products and services in accordance with their interests.

Data provided through out-of-stock product forms

Consent, to inform Users of the availability of products in which they were interested and which were out of stock.

Consent, for the sending of commercial communications by electronic and conventional means, about products and services.

Consent, to draw up a commercial profile, using sources from third parties to offer the User products and services in accordance with their interests.

Data provided through contact forms

Consent, to manage, process and respond to requests, applications, incidents or queries from the User.

Consent, for the sending of commercial communications by electronic and conventional means, about products and services.

Consent, to draw up a commercial profile, using sources from third parties to offer the User products and services in accordance with their interests.

Data provided to obtain discounts

Consent, to manage the promotion and make the discount or promotion effective.

Consent, for the sending of commercial communications by electronic and conventional means, about products and service.

Consent, to draw up a commercial profile, using sources from third parties to offer the User products and services in accordance with their interests.

Data provided for winning a contest

Consent, to manage the giveaway and make it effective.

Consent, for the sending of commercial communications by electronic and conventional means, about products and service.

Consent, to draw up a commercial profile, using sources from third parties to offer the User products and services in accordance with their interests.

Wholesale

Execution of the contract, to manage, process, send, follow up on the purchases made and contact the User to finalize the order if he has saved his shopping cart or has saved products in his shopping cart without finalizing the payment process.

Consent, for the sending of commercial communications by electronic and conventional means, about products and service.

Consent, to draw up a commercial profile, using sources from third parties to offer the User products and services in accordance with their interests.

Legitimate interest, to carry out quality and satisfaction surveys and, to send personalized commercial communications, by electronic and/or conventional means.

Custom cap teams

Execution of the contract, to manage, process, send, follow up on the purchases made and contact the User to finalize the order if he has saved his shopping cart or has saved products in his shopping cart without finalizing the payment process

Consent, for the sending of commercial communications by electronic and conventional means, about products and service.

Consentto draw up a commercial profile, using sources from third parties to offer the User products and services in accordance with their interests.

Legitimate interest, to carry out quality and satisfaction surveys and, to send personalized commercial communications, by electronic and/or conventional means.

Ambassador

Consent, to manage the ambassador program and make it effective.

Consent, for the sending of commercial communications by electronic and conventional means, about products and service.

Consentto draw up a commercial profile, using sources from third parties to offer the User products and services in accordance with their interests.

Legitimate interest, to carry out quality and satisfaction surveys and, to send personalized commercial communications, by electronic and/or conventional means.

For a purchase

- The data provided to manage, process, send and follow up on the purchases made will be kept during the contractual relationship and, once it is over, during the period of prescription of the legal actions that may arise from it. Email will be kept as long as the User does not revoke the consent.

- The data used to contact the User to finalize the order if he has saved his shopping cart or has saved products in his shopping cart without finalizing the payment process will be kept for 180 days.

- The data related to satisfaction and quality surveys will be kept for five (5) years.

For subscribing to our newsletter

They will be kept as long as the User does not revoke the consent given to this effect.

For signing up for our push service

They will be kept as long as the User does not revoke the consent given to this effect.

Data provided by out of stock

Will be treated until the communication is sent to the User, indicating that the product is in Stock and, in case it is not in Stock, for six (6) months.

Email will be kept as long as the User does not revoke the consent.

Data provided through contact form

Will be kept for the time necessary to process and respond to your application and, once completed, for the duration of any legal actions arising from the application.

Data provided for obtaining discounts

Will be kept until the end of the promotion and, once it is over, during the period of prescription of the legal actions that can be derived from it.

Data provided for winning competitions

Will be kept until the end of the giveaway and, once it is over, during the period of prescription of the legal actions that can be derived from it.

Wholesale

- The data provided to manage, process, send and follow up on the purchases made will be kept during the contractual relationship and, once it is over, during the period of prescription of the legal actions that may arise from it. Email will be kept as long as the User does not revoke the consent.

- The data used to contact the User to finalize the order if he has saved his shopping cart or has saved products in his shopping cart without finalizing the payment process will be kept for 180 days.

- The data related to satisfaction and quality surveys will be kept for five (5) years.

Custom cap teams

- The data provided to manage, process, send and follow up on the purchases made will be kept during the contractual relationship and, once it is over, during the period of prescription of the legal actions that may arise from it. Email will be kept as long as the User does not revoke the consent.

- The data used to contact the User to finalize the order if he has saved his shopping cart or has saved products in his shopping cart without finalizing the payment process will be kept for 180 days.

- The data related to satisfaction and quality surveys will be kept for five (5) years.

Ambassador

Email will be kept as long as the User does not revoke the consent.

During the period of prescription of the legal actions that can be derived from it.

To be able to manage and complete your purchase We share your information with subcontractors such as transport companies, packing services and software suppliers.

If necessary or requested, it can happen that your information is shared with authorities such as the police authority or other authorities.

The User is informed that Wizark cap has contracted the services of Shopify, Google, Zoho, Facebook, Smartlook, Pushalert and Klaviyo, whose servers are hosted in the USA, which implies an international transfer of data.

The User may send a letter to Wizark cap  by e-mail to contact@wizarkcap.com, attaching a photocopy of his identity document, at any time and free of charge.

Revoke the consents granted.

To obtain confirmation as to whether or not Wizark cap is processing personal data that concerns the User.

Access your personal data.

Rectify inaccurate or incomplete data.

Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

Wizark Cap reserves the right to revise its Privacy Policy at any time it deems appropriate, in which case it will be communicated to Users. For this reason, please check this privacy statement regularly to read the most recent version of Wizark Cap Privacy Policy.

The User declares that he or she has been informed of the conditions regarding the protection of personal data, accepting and consenting to the automated processing of such data by Wizark cap, in the manner and for the purposes indicated in this Privacy Policy.