Terms of Service

The website www.wizarkcap.com owned by Meba Tidein S.L. (hereinafter "Wizark Cap or the website"), with registered office in San Lorenzo N55, 2D, 20560 of Gipuzkoa, C.I.F. B-95098970, duly registered in the Mercantile Registry of Gipuzkoa.
Wizark Cap makes available to users this document in order to comply with the obligations of Law 34/2002, Services of the Information Society and Electronic Commerce.

We inform you that, in accordance with the LOPD, the personal data contained in this form will be incorporated into a file owned by  Meba Tidein SL (hereinafter Wizark Cap, with the purpose of channeling requests for information, suggestions and complaints from customers for its management and resolution.
This data protection policy regulates access and use of the website service www.wizarkcap.com ,, with CIF B-95098970 and registered office in San Lorenzo N55, 2D, 20560, Oñati (Gipuzkoa), puts disposition of the Users (hereinafter, the "Users" or the "User") interested in the products and / or services offered by Wizark cap
The customer can exercise the rights of access, rectification, opposition and cancellation by sending an email to:
contact@wizarkcap.com
If you have given your express consent, and as long as you do not revoke it, they will also use it to send information about offers and services that may be of interest to you. At any time you can modify the data of your customer record (change of address, telephone, etc).

In order to acquire the products offered through the Website, it will be necessary for the User to register through the registration form available on the Website.
The User must verify that their data is correct and complete and inform Wizark Cap when there is any variation and / or modification in the information provided in the purchase process.

In order to proceed with the purchase of the product, the User, who must be over eighteen (18) years of age, must select the product that he wishes to purchase and add it to the Shopping Cart. Once the selection of products to be purchased has been completed, the User must click on the "Place order" icon. Next, the selected products will be indicated for their purchase and the User will have to select between the available options for the shipment of the products to the indicated address and the form of payment of the same. Finally, the user must press the icon "Complete the order"
The data provided to Wizark Cap through the corresponding form are identifiers and enablers to access and make purchases and are personal and non-transferable.

We reserve the right to cancel a purchase.

The prices are shown in Euros and include the corresponding taxes.
reserves the right to modify prices without prior notice, in case of purchase the purchase price will be maintained.

The only form of payment accepted by Wizark Cap is a credit / debit card.

• European Union:
The shipping costs are 5€
Delivery time of 5 days
• Rest of the world
The shipping costs are 9€
Delivery time of 30 days

Wizark Cap is not responsible for delays in the delivery of orders, or the impossibility of performing them when the cause is due to force majeure event, and therefore, beyond our control.
•Customs
Some shipments may have associated customs expenses, Wizark Cap will not be responsible for customs charges under any circumstances.

• Cancelations rights
If you have changed your mind or if you are not satisfied with your purchase you can return it within 14 calendar days from the day you receive the products. For this we only ask you to notify us in writing by sending an email to returns@mebatidein.com
In this case, you must send the products in perfect condition, at the latest within a period of 14 calendar days after receipt of the products. In these cases, Wizark Cap will reimburse the client for all the expenses of the returned product, not including shipping. However, the customer will assume the direct cost of returning the products.
Wizark cap will proceed to make the refund within 14 calendar days from the date on which we are informed of the decision to return the purchase and will do so using the same means of payment that you used at the time of the initial purchase. Wizark Cap reserves the right to withhold reimbursement until the products have been received.
• Wrong product
If you exceptionally get a product by mistake write to us at returns@mebatidein.com sending us some photos of the product you have received. Tell us in the subject of the email the order number you made, so we can manage it and give you a solution as soon as possible. In case of requesting a refund, the shipping costs will be paid to our account.          

• If you don´t received the product in 30 days, you can ask for a refund.  

All our products have a guarantee of two (2) years when the damage or defect is attributable to us. Therefore, if your product is defective, write to us at returns@mebatidein.com and we will take care of all shipping costs and offer you the refund of the money or change for an equal or superior product.

If you send a return package to a wrong address, we are not liable for any loss or misplacement.

• You can not use the Wizark Cap website in a way that could damage the protected rights of a third party.
• You may not use any equipment, mechanism, software or other type of scripts that may alter the operation of the Wizark Cap website. In particular, the uploading of files infected with a virus is prohibited.
• You will not be able to take any action that may involve an irrational or excessive burden on the infrastructure of Wizark Cap.
• You may not block, overwrite or modify any of the content generated by Wizark Cap, or perform any other operation that could alter the Wizark Cap website.
• You may not reproduce any data contained on the Wizark Cap website for commercial purposes. Specifically, the publication of the prices of Wizark Cap flights on other websites or other online servers is prohibited. Neither the copying, distribution, use or reproduction of any content deposited on the Wizark Cap website with the help of "Robots" or other search engines or automatic mechanisms is allowed.
• Access or unauthorized access to any of our networks, regardless of the medium used, is prohibited.
• You can not make any unauthorized, false or fraudulent reservation. In particular, reservations made with a credit card or charged to the bank account of a third party without their consent are prohibited.

Our website may contain links to other websites, social networks and third-party materials. These links are provided for informational purposes only and Wizark Cap does not have control over the content of such web pages or materials. Consequently, Wizark Cap will not be held responsible for any damages or losses arising from the use of such links or material from third parties.

Wizark Cap reserves the right to change the following conditions without prior notice.

These Conditions are governed and interpreted in accordance with Spanish law.
In the event of any type of discrepancy or claim between the parties in relation to the fulfillment or content of these Conditions, the parties agree to submit the decision of the matter raised to the competent Courts and Tribunals to the Spanish state.

To access the "Online Platform for Conflict Resolution" you can do so through the following link: https://ec.europa.eu/consumers/odr/